What To Look For When Seeking Treatment?

Explore our guide on what to look for when seeking treatment for addiction.

Table of Contents

Treatment Decision Making

The decision to enter treatment is courageous and can be difficult and overwhelming. There are lots of options and different paths to recovery, which is why it’s important to research and make the best choice to fit your individual treatment needs and goals. Aside from the suggested questions below, be sure to consider the type of environment you feel most comfortable in. Where will you get the most from your treatment experience? Where will you achieve long lasting recovery success? 

This decision is an investment in your health and future, and you want to make an informed decision!

The Red Flags

If a facility cannot appropriately answer the below questions or gives indirect answers (for example, their insurance network status, what it will inclusively cover) or promises enticements to enter treatment (waiving insurance deductibles/out of pocket, “free” transportation (flights), etc.) it is likely because they are operating unethically or below industry standard. How a facility and program represent themselves is important and speaks volumes to their credibility. A facility should be straightforward and always truthful, both over the phone as well as via their website or printed materials. After all, your or your loved one’s future and health depends on it! If a facility does not offer a visit or onsite tour ability prior to an admission to staff/providers, this should raise concerns. While not always necessary, you do have the right to see a program firsthand before an admission to a treatment setting.

What to Look For

Questions To Ask

Explore the questions below, separated into different categories.

1. Does your program offer gender specific programming?

This would mean separate campuses and no interaction with the opposite sex. This is not always necessary for successful treatment but may be important depending on past trauma and or other co-occurring issues that affect yourself or loved ones success in treatment. Will your loved one be able to focus on healing and recovery in an environment with the opposite sex? How are opposite genders housed for sleeping? How often do they interact throughout the day? MOST IMPORTANTLY, how is the programming different for the different genders?  A lot of programs will consider gender-specific programming solely based on patients sleeping in separate quarters or being gender specific groups….BUT there is no difference in the content. 

2. How is detox coordinated when medically necessary?

The need for detox should be assessed by a professional at the facility. If deemed medically appropriate they should be detoxed accordingly either on site or with a reputable detox partner that offers the appropriate medical components for a safe detox. It’s important to note that outpatient detox is not without risks and is not appropriate for all usage and substances. 

3. Does this Program Include Family Education and/or Support?

What does the Family Program entail?  How often does it meet?  Are loved ones involved and how often? What do families do for support and education? How often do families receive updates if there is a consent to do so? Families need healing and guidance throughout the process and a comprehensive program provides a high level of contact with content and direction geared for the family about the family.

4. Can the facility treat the specific needs of the patient? Are they licensed and qualified to do so? Under what conditions will a patient be discharged or referred to alternate care?

Clarification on who is providing all the programming.  It is common in residential treatment settings for services to be provided non-licensed professionals despite having licensed staff onsite.  Ask who are conducting all of the groups, individual sessions, and family sessions?  What are their qualifications?  Are they certified or licensed? 

Also, there is a difference in levels of care offered at facilities across the United States.  A licensed and accredited residential treatment center has licensed professionals on site 24/7, provides 24/7 monitoring, and nearly all services are all inclusive.  It is a higher level of care than an outpatient program where folks live on site with some type of supervision of the housing component.  These are two completely different types of services and intensities of care.  These models, known as PHP/IOP with managed living, are typical step downs from a residential level of care. 

5. Does this Program Include Physical Well-Being Components, Like Healthy Diet and Exercise? 

Always ask about the frequency they are provided and if there is any additional costs.  This can include the addition of fitness programs/equip, equipment, yoga, reiki, acupuncture, massage, adventure therapy, and sober outings.

6. Is your program accredited? 

Look for programs that are Accredited by CARF or The Joint Commission.

7. Are you State licensed, and for what levels of care?

Some treatment providers present as being residential or inpatient treatment, while offering outpatient services with unlicensed housing. In a truly residential setting clients are housed on property with clinical and are provided 24/7 support.

8. What evidence-based practices are used?

This is where the type of staff matters, as well as their education and certification/licensure status.  A licensure is held to a higher standard than a certification.  Do therapists provide all their services?  How often are non-licensed and non-certified staff providing services that make up the clinical day?  How often are 12 Step Meetings?  The integration of 12 Steps is important but should not be the only modality of a treatment center’s intervention with a patient with the complexity of substance use disorders and the co-occurring mental health issues.

9. Are staff onsite and awake 24/7?

10. How many residents are in the facility at once? What are the group sizes? How many individual sessions does a patient receive weekly?

Consider if you will do better in a larger facility with larger groups or if you will have more success in a more individualized program that can tailor programming to your individual and family needs.

11. Is nursing and medical care provided 24/7?

This should be the case for a residential and inpatient stay. You will need consistent monitoring to ensure no medical complications as well as appropriate medication adjustments during this initial treatment period.  Referring out, or the ability to refer out, is not the same type of medical supervision.

12. What types of support services are provided after treatment? Does the provider have an alumni program? What types of discharge planning are used?

Aftercare is a crucial part of recovery and should start within the first week of their admission. A reputable program should always take the time to discuss and arrange next steps for you or your loved one. This should be a personalized and clinically appropriate process that helps to further set a client up for success upon their exit from a program. Also, a strong alumni base is a sign that a program has created successful outcomes and puts client care first.

What is the therapist to resident ratio?

This provides an idea of how much oversight is provided by a facility as well as how much individualized clinical care will be provided.

What qualifications do your clinicians have? Are group and individual counseling sessions provided by a Masters level staff member that is licensed and certified? Do clinicians have specialized training in treating SUD?

More information is better. Look for facilities that have bios for their staff including medical and clinical personnel. Groups and therapy should always be led by licensed and certified individuals and not peers. You want to ensure you or your loved one receives the best clinical care during your stay.

Is the facility in-network with your insurance? What out of pocket costs will be assessed? How are these costs calculated?

Look for providers who offer detailed information about patient financial responsibility, and billing practices. While free sounds good, medical services have associated patient responsibilities through deductibles and copay. Be wary of facilities offering no out of pocket cost with insurance.

If a provider offers free travel, no-out of pocket cost, help to obtain insurance, or any other substantive gift or incentive, this is a sign of potential insurance fraud and maybe an illegal inducement.

Insurance Can Help Cover up to 100% of the cost of treatment

We Accept Most Major Insurance

Hammocks Recovery is an in-network provider for Cigna and Blue Cross Blue Shield. Contact us today to find out if your insurance will help cover many of the costs associated with treatment at our program.

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Women's Stories of Hope

I stayed at the Hammocks in the spring of 2022. I can’t say enough wonderful things about my time there. I came into the Hammocks in a very low place but left feeling empowered, motivated and ready to start my life in sobriety. The staff and administration are fantastic, and the house and grounds are gorgeous. I felt more like a welcomed guest rather than a patient.

Lauren B.

The most incredible treatment facility ever! They offer a holistic approach centered in therapy, science, and female empowerment. Eric, Sarah, Jonas, Katie, and all of the other staff offer a level of compassion that I’ve never seen before in any treatment facility. And that says a lot coming from a child of two addicts who have been in and out of facilities my entire life. They are always available and respond quickly to any questions or discussions you may bring up. The family groups were amazing and I miss them every week. They truly care and believe that recovery is possible for all!

Rhapsody C.

I stayed at the Hammocks in the spring of 2022. I can’t say enough wonderful things about my time there. I came into the Hammocks in a very low place but left feeling empowered, motivated and ready to start my life in sobriety. The staff and administration are fantastic, and the house and grounds are gorgeous. I felt more like a welcomed guest rather than a patient.

Lauren B.

My wife spent a month at the Hammocks and I have nothing but incredible things to say about the facility. The help and therapy she received has truly been life changing for our family. From the day I called to discuss admission, Jonas, the director, made himself immediately available to any questions or concerns I had. Throughout her stay, I participated in multiple family sessions a week with Sarah or Eric who were both excellent. They were kind and accepting, but also thought-provoking and challenging. Not to mention, the whole facility is absolutely beautiful. I would highly recommend the Hammocks to any family in need of a recovery center.

Erica U.

This facility has absolutely saved my life. It is secluded, peaceful, beautiful, and a lovely gone environment that makes external and internal healing much easier to tackle. Being away from family and doing the intense work needed for recovery is hard enough in any environment but the Hammocks makes you feel like you are nothing shy of family. You are treated with respect and kindness, and your needs are listened to and accommodated and the staff is so loving and supportive.

Krista B.

As a therapist at Hammocks on the Edisto, I am so proud to be a part of this great team of caring professionals. Being directly involved in the process of change for our clients is a honor. The facility is beautiful and inviting and provides a healthy environment for our residents to thrive. The programming is like nothing I’ve been part of before. From our comprehensive and diverse group sessions, the wellness and yoga component, our individual therapy, medical and nursing care, nutrition and on site chef, and a great team of recovery associates, we collectively provide a great recovery experience.

Eric H.

Hammocks on the Edisto is a dream come true in so many ways. This is a unique place where women can progress on their journey to recovery surrounded by the beauty of the South Carolina Lowcountry and supported by a team of compassionate expert providers. Offerings beyond talk therapy include yoga, cooking demonstrations, adventures to local parks and beaches, and wellness coaching. The facility is never over crowded and each woman gets lots of personalized care. The healing potential is felt as soon as you drive down the long private driveway to the house. Highly recommend.

Kate A.

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Contact our caring and knowledgable admissions coordinators today. We will help answer any questions you may have about our gender-specific women’s rehab program right now. 

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